Archive for the ‘repair’ Tag

Before you have work done on your home….   Leave a comment

Might be time to call in a repair man!

Might be time to call in a repair man!

Good morning!  Today we have a very simple recommendation for you to consider before having a contractor come to do work on your home.

Before you have a contractor (any type of contractor) come in to your home to work, you should have them provide you with a current certificate of insurance.  A certificate (example below) will reflect the liability coverages that the contractor is carrying.  Liability coverages pay for injury or damages suffered by another – like yourself – for which the contractor is responsible (liable).  Thus, you will want confirmation that your contractor has the appropriate coverage in place!

What is the appropriate coverage, you ask?  Well, there are a few things to look for on the certificate:

  • General Liabilitythis is a catch-all for many types of injuries and damages.  It covers a broad range of incidents, such as someone (including you!) being injured at your home as a result of the contractor’s work, or the damage that’s done to your home if the contractor does the repairs improperly (important note – it does not cover the correction of the original mistake, but it DOES cover the damage that’s done as a result of the mistake.  The contractor is on the hook to pay for the correction).  Pennsylvania law only requires a contractor to carry $50,000 in coverage, but most good agents will not write a GL policy for less than $300,000 in coverage.
  • Voluntary Property Damagethis is a critical coverage for ALL contractors to carry, and it is OFTEN MISSED by both agents and contractors.  Basically, VPD will pay for damage that results from the contractor taking any of your household items into their “possession” – for example, carrying your TV across the room to do work behind it, and the TV is dropped.  This type of incident is NOT covered under general liability; thus the contractor without it would have to pay this claim out of his own pocket!
  • Workers Compensation – this provides protection for the employees of the contractor if they are injured while working.  Why is this coverage important to you?  If an employee is injured while working at your home, and the contractor doesn’t carry WC coverage, YOU could be on the hook to pay for the employee’s lost wages and medical expenses!  The most common scenario is that the contractor would be required to pay these expenses, but if he does not have the means to do so, they will most likely pursue you next.  Even if you aren’t found to be liable, you will have a claim against your homeowners policy to pay your defense expenses.
  • Generation and policy effective datesWhile reviewing the certificate, be certain to review two items of particular importance – the date the certificate was generated, and the policy effective dates!  Make sure, of course, that the policy is within its effective dates and is not expired.  And make sure the date that the certificate was generated (at the top right hand corner of the certificate) is relatively recent (within the past week or two).  Less scrupulous contractors have been known to pass off older certificates, being fully aware that their coverage has cancelled (due to non-payment, for example).

I hope that this information is helpful to you in protecting your home and your claims record!  Be cautious, and if you have questions after receiving a contractor’s certificate – ask your agent to review it with you!  Until next time, I bid you a fond adieu!

ACORD certificate

Example copy of the most common form of a certificate of insurance

 

 

 

 

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A defense for the insurance industry…. based on my own experience   Leave a comment

I wrote this blog on the day that the incident occurred.  I decided to wait a few weeks and give myself time to cool down so I wouldn’t be posting in anger.  Nearly a month after the fact, I’m keeping it intact, as it’s mostly not about anger so much as it is informative about what’s going on out there.  On with the show:

Hello estranged readers!  (all 3 of you)

I’m going to describe an incident in my life today, to defend my industry.  I’m going to eliminate many of the identifying details; the situation is on-going.  However, I think the lesson it holds is an important one.

Very simply, one of my vehicles is in a repair situation that normally would be resolved via the insurance company.  It is, however, being paid out of pocket by the party responsible.  To make a long story short, I was told by the garage that I am being charged a higher rate for my repair.

When I asked why, I was told “Because the insurance companies will pay the higher rate.” 

“How is this a defense of the insurance industry?!  They are paying higher rates than necessary when they could negotiate reductions in cost!”  you might ask.

“While that may be accurate on the surface, there are some factors at play that make that not necessarily correct.”  Sammy would rebut.

To make it as straight forward as possible – the increased cost that’s being charged is lower than cost of negotiating the correct amount.  If an insurance company were to take the time and manpower necessary to haggle for better prices, they would pay more for the hourly pay/salary of their employee than the increased cost of repair – in my case, about $75 total.  It may not seem like much, and in my case, it’s not.  But when you multiply that by hundreds of cases a month (see “A form of insurance fraud” at bottom), every month of the year, well, you can see how it adds up.

One very important point needs made – not every repair shop operates in this fashion.  I was not aware this was going to be the case in my situation, or I would not have gone to the garage that I did.  Now, I’m stuck overpaying (albeit slightly), but I’m aware that it happens, and I’m aware that I need to be more wary of where I go to get repairs done.

Most importantly, I want you all to be aware that in a world of rising insurance costs, it’s not simply a case of the insurance company raking you over the coals.  Insurance companies are being nickel and dimed in this fashion quite often, and there is no simple solution to the problem.  To be blunt, some repair firms will take advantage of this situation, and that results in all of us paying higher rates for insurance.

And to the shop in question, Sammy only has one thing to say:

**Pbbbbbb**

**Pbbbbbb!**

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